Certified Pep

Customer support

Contact Us

Questions about an order, a product, shipping or a lab report? Our support team usually answers within a few business hours, Monday to Friday.

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Order help

  • Orders are completed on certified-pep.com, our order platform. Please include your order number in any message.
  • Report damaged, incorrect or missing items within 3 business days of delivery. See our Refund & Return Policy.
  • Carriers and delivery times are covered in our Shipping Policy.