Customer support
Contact Us
Questions about an order, a product, shipping or a lab report? Our support team usually answers within a few business hours, Monday to Friday.
Get in touch
- Email: support@certified-pep.com
- Phone: +1 (360) 880-1377
- Live chat: available on certified-pep.com
Order help
- Orders are completed on certified-pep.com, our order platform. Please include your order number in any message.
- Report damaged, incorrect or missing items within 3 business days of delivery. See our Refund & Return Policy.
- Carriers and delivery times are covered in our Shipping Policy.